Shipping & Returns

Delivery

I aim to ship your handmade jewellery within 2-3 working days, however keep in mind that delivery may take longer to arrive during busier times of the year (particularly Christmas) and internationally. Please feel free to contact me if you are unsure of anything.

Shipping Domestic (UK)

Royal Mail Signed For 1st Class: £4.50

Royal Mail Special Delivery Guaranteed: £9

Shipping International

International shipping is currently unavailable.

Returns

Items may be returned within 14 days for a refund or within 28 days for an exchange.

Full refunds apply only to the original card used to purchase the product and when items are returned in the original condition and packaging you received them in. Due to safety and hygiene, please note that returns, exchange and refunds on earrings/studs are not accepted, unless they are faulty.

Delivery charges are not included in the refund unless the product is otherwise faulty. Please allow 7 working days to process refunds.

It is recommended that returns are made using a secure delivery service.

Cancellation

Once a purchase has been made, cancellation will not be possible. Unused gift cards can be cancelled and refunded. Partially used gift cards can't be refunded.